Step 1 is completed ON YOUR MOBILE DEVICE

This document provides instructions for downloading and installing the Duo Mobile app on your mobile device.

The DUO App will have this icon :

• Duo Mobile is a free app.

• You may need your iTunes or Google Play password for your smartphone device’s app store to download Duo Mobile. Make sure you know your password before you begin.

• Duo Mobile permissions require access to send you notifications and to your device’s camera. The camera access is only used to scan a code as part of the activation process.

1. On an iPhone, launch the App Store, or on an iPad, tap iPhone Apps at the top of the screen.
   Note: Your device must be on a Duo-supported version of iOS.

2. Search for "Duo Mobile."

3. Tap Get and then Install to download the app.

4. Enter iTunes password if prompted

• On your Android smartphone or tablet, launch the Google Play Store app. 
  Notes:

  • Your device must be on a Duo-supported version of Android.

  • To launch the Google Play Store app, you need to have a consumer GMail account associated with your Android device. You cannot use your U-M Google email account with Google Play.

  • If you are prompted to add a credit card, you can dismiss that request.

2. Search for "Duo Mobile."

3. Tap Install to install the app.

4. Enter Google Play password if prompted